Because it was clear from the old-fashioned planning board on the wall that there was still a challenge there. Fortunately, Xander Dekker, director at VoiceData, realised this himself. He tells more about their planning challenge and how we came up with a solution together.
Printers, dymo labels and stickers
"Planning used to be hugely old-fashioned," Xander explains. "All orders were printed from our ERP system, Intelly. The printers were working overtime to produce all these paper orders. Then these orders were hung on a physical planning board with magnets. Updates on the orders were a time-consuming task and were added by hand using dime labels and stickers."
Imagine a world where planning is simple and visual, where time-consuming processes are a thing of the past. That's exactly what VoiceData has discovered thanks to vPlan!
Visual and clear planning
Xander shares his experiences on how vPlan entered their business: "We were looking for a planning software that could convert our current, old-fashioned way of planning to a digital solution. The interesting thing was that vPlan was already using Voicedata. As a result, we already had some kind of connection. When we started talking about vPlan, I was immediately intrigued. A representative from vPlan came over to give a demo, and I was immediately sold. The visual approach to planning, its simplicity and the customised integration with our ERP system, Intelly, made the choice for vPlan.''
"I was immediately sold" - Xander Dekker
Time savings thanks to integration Intelly and vPlan
But what makes this collaboration so smooth? Xander explains: "Our ERP system, Intelly, is seamlessly integrated with vPlan via a customised link. Orders are now fully synchronised and automatically appear as tickets in vPlan. This means we save a huge amount of time that we can now spend on other tasks. That's really fantastic!''
Printers are fired
Xander takes us through the remarkable changes: "Those once busy printers in the office now hardly run at all. Thanks to vPlan, there is no need to print out every order and waste stickers and labels. This not only saves us precious time, but also tons of paper and litres of ink. And that's not all. We no longer need to walk to that physical planning board to consult the schedule. With a simple click, you open the vPlan app on your computer or phone, and there's your schedule, right in front of you! This way, our mechanics on the road know exactly where they need to be and what they need to do. They complete checklists and change statuses. So, we always know the status of an order in real time at the office too."
vPlan is a must for any business
But there is more that Xander shares with enthusiasm: "We are really impressed with the support that vPlan provides. Everything runs effortlessly. They check in periodically to see how things are going. In addition, the product is constantly being improved, with new features being added. We are thrilled with it. Without a doubt, we would recommend vPlan to anyone!"
